Privacy & Policy
CK is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or website. By using our services, you consent to the collection and use of your information in accordance with this policy.
2. INFORMATION WE COLLECT
We may collect the following information when you use our services:
- Personal Information: Name, contact number, email address, and location.
- Vehicle Information: Make, model, and condition of the vehicle to be towed.
- Service Details: Information related to the service you request, such as location, time of service, and the nature of the vehicle issue.
We collect this information to provide you with the best service possible and to respond to your inquiries.
3. HOW WE USE YOUR INFORMATION
The information we collect is used to:
- Provide and manage towing and roadside assistance services.
- Communicate with you about your service request.
- Improve our service delivery based on your feedback and preferences.
We do not share or sell your personal information with third parties unless required to provide services (e.g., payment processing) or by law.
4. DATA SECURITY
We take reasonable steps to ensure that your personal data is stored securely and protected from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. THIRD-PARTY SERVICES
We may work with third-party service providers to assist with certain aspects of our services, such as payment processing or website hosting. These providers have access to your information only to perform tasks on our behalf and are obligated to maintain its confidentiality.
6. COOKIES
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and enhance your experience. You can choose to disable cookies through your browser settings, though doing so may affect the functionality of our site.
7. YOUR RIGHTS
You have the right to:
- Request access to the personal information we hold about you.
- Correct any inaccuracies in your personal information.
- Request that we delete your personal data, subject to legal requirements.
- Object to or restrict the processing of your personal data.
If you wish to exercise any of these rights, please contact us at info@247ckz.co.uk.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of the updated policy.
9. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
CK Towing Service
Phone: 07862 786999
Email: info@247ckz.co.uk
Website: https://247ckz.co.uk
Dudley, West Midlands